Our Company
Visiting our factory in Wujiang
Wanping Community, Songling Town, Wujiang District, Suzhou City, Jiangsu Province. Address: No. 116, Wanping East Road
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Absolutely! The product you receive will be exactly the same as the one shown in the picture—we strictly follow the specifications, materials and design of the displayed gear in production.
If you have any special requirements for parameters (like size, material hardness), feel free to let us know too!
When can l get the quotation?
We usually provide a quotation within 24 hours of receiving your information. If you urgently need the price, please call us or inform us in the email so that we can reply to your inquiry first.
How to custom-made(OEM/ODM)?What is the MOQ?
lf you have a new product drawing or a sample. Please send to us, and we cancustom-madethe hardware as your required. We will also provide our professionaladnices of the products tomake the design to be more realized & maximize the per-formance.Based on the drawings, acceptable small orders.
When will the out-of-stock products be restocked?
Regarding the out-of-stock gear items: Most of them will be restocked! The restock time varies by model—common gear types are usually back in stock within 1-2 weeks, while customized models may take a bit longer.
If you’re waiting for a specific gear, feel free to contact our team with the model number, and we’ll update you on the exact restock schedule promptly.
What kind of trade terms do you
FOB
INFORMATION ABOUT US
